Privacy Policy of Relpz

Your privacy is a priority for Relpz ("we", "our"). This Privacy Policy aims to inform how we handle information on our private Artificial Intelligence assistants platform, Relpz, and to reinforce our commitment to protecting your data, in alignment with the laws in force in the United States of America (USA), the European Economic Area (EEA) and Brazil.

1. Site Navigation (Unregistered Visitors)

For visitors who only browse our site without registering or logging in, Relpz takes a direct approach: we do not use cookies to track your browsing activity, nor do we collect any personal data. Your exploration of our public pages is anonymous to us in this context, allowing you to learn about our services with peace of mind.

2. Registered Users Data

Full access and use of the private AI assistants on the Relpz platform requires registration. The information provided during this process (such as name, email and contact information) and the data generated during interactions with our assistants (such as your settings, customizations and the content of interactions, within the necessary limits for service provision) are handled with the utmost respect, in strict accordance with Relpz's Terms of Use and applicable data protection laws.

Purpose of Collection and Processing:

The registered users' data are used strictly for:

• Allow secure access and use of the various functionalities of the platform's AI assistants.
• Authenticate your account and protect your access.
• Process payments for services or subscription plans, when applicable.
• Provide efficient technical support and respond to your requests.
• Communicate relevant service information, including updates to our Terms of Use or this Privacy Policy.
• Allow you to manage your preferences and the history of interactions with the assistants, according to the offered functionalities.
• Use platform usage data, always anonymized and aggregated, to improve our services and user experience, as permitted by law.

We emphasize that, as Relpz is a platform of private AI assistants, the content of your interactions is treated with due confidentiality, primarily aimed at the operation and personalization of your assistant, as detailed in our Terms of Use.

3. Commitment to Global Privacy Laws

This Privacy Policy and Relpz's data processing practices are in accordance with the following data protection laws:

• General Data Protection Regulation (GDPR) - (EU) 2016/679: Applicable to individuals in the European Economic Area. Relpz strives to ensure the rights of data subjects under the GDPR, including access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability and objection.
• General Personal Data Protection Law (LGPD) - Law No. 13.709/2018: Applicable to the processing of personal data in Brazil. Relpz adheres to the principles and guarantees rights provided by the LGPD, such as consent (when applicable), purpose, adequacy, necessity, free access, data quality, transparency, security, prevention and non-discrimination.
• United States Privacy Laws: Including, but not limited to, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). For California residents, Relpz ensures rights under CCPA/CPRA. Relpz also strives to comply with other applicable federal and state privacy laws.

4. Legal Basis for Data Processing (Registered Users)

The processing of personal data of registered users on Relpz is mainly based on:

• Execution of Contract: Processing is necessary to fulfill our contractual obligations established in Relpz's Terms of Use, enabling you to use the platform services.
• Consent: By registering and accepting the Terms of Use and this Privacy Policy, you consent to the processing of your data for the purposes described here.
• Legitimate Interests: In certain situations, we may process data based on our legitimate interests, such as improving services (anonymized/aggregated) and ensuring platform security, always respecting user rights and fundamental freedoms.
• Legal Obligations: We may process personal data to comply with legal obligations.

5. Information Sharing

Relpz values your trust. We do not sell, rent or share your personal information with third parties for their marketing purposes without your explicit consent. Information sharing only occurs in limited circumstances, such as payment processing through secure providers or when required by law or valid legal processes. The confidentiality of your interactions with private AI assistants is a pillar of our services, as detailed in the Terms of Use.

6. Data Security

Relpz employs robust technical and organizational measures designed to protect registered users' personal data from unauthorized access, alteration, disclosure or destruction. However, it is important to acknowledge that no electronic transmission or storage system is infallible.

7. Your Rights as a Data Subject

In accordance with applicable laws (GDPR, LGPD, CCPA/CPRA), registered users have rights over their personal data. These may include:

• Right of Access: Request information about the personal data we process about you.
• Right to Rectification: Request correction of incorrect or incomplete personal data.
• Right to Erasure (Deletion): Request deletion of your personal data, subject to legal exceptions.
• Right to Restriction of Processing: Request restriction of processing in certain circumstances.
• Right to Data Portability: Request transfer of your data to another service provider, when applicable.
• Right to Object: Object to data processing in certain situations.
• Right to Withdraw Consent: When the processing is based on consent, you may withdraw it at any time.

8. Updates to this Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legislation. We will notify about any changes by posting the new Privacy Policy on this page. If changes are significant, we will provide a more prominent notice. We recommend you review this Policy periodically.

9. Contact

If you have questions or concerns about this Privacy Policy or our data processing practices, contact us: contact@relpz.com.